FAQ

Every product includes recommended skin types, key ingredients and how to use it. You can also browse by skin concern or ingredient from the Skincare menu to build a routine that suits your skin.

Yes. We curate authentic Korean skincare formulas from trusted manufacturers and ingredient-focused brands known for quality and performance.

Centella Asiatica calms reactive skin and delivers lasting hydration, making it ideal for rebuilding a compromised skin barrier and reducing redness.

PDRN (polydeoxyribonucleotide) works at a cellular level to support skin repair and firmness, giving skin a radiant glow with continued use. You'll find it in our Salmon PDRN Peptide Serum.

Niacinamide (Vitamin B3) helps even skin tone, reduce the appearance of pores, and provides antioxidant protection. It appears in several of our creams and sun care products.

AHA (like glycolic acid) works on the skin's surface to improve texture and radiance. BHA (like betaine salicylate) goes deeper into pores to clear congestion. Our AHA BHA Clarity Toner combines both for balanced exfoliation.

Retinal (Vitamin A) is a more potent, faster-converting form of retinoid than retinol, used in our Revive Eye Cream and Retinal Glowy Lip Serum to firm skin and reduce fine lines.

No. Our Invisible Fit Sun range (serum, cream, sunscreen, and stick) is formulated specifically to leave no white cast while providing SPF50 broad-spectrum protection.

Our α-Arbutin TXA Pure Tone Serum combines alpha-arbutin and tranexamic acid to target hyperpigmentation and post-breakout marks, gradually evening out skin tone.

Start with an oil-based cleanser (like our Perfect Clear Oil-to-Foam Double Cleanser) to remove makeup and sunscreen, then follow with a water-based cleanser (like our Centella Deep Pore Cleansing Foam) to fully clean the skin.

Yes. Our Hair Care range includes a Hair-Bonding Shampoo, Hair-Thickening Conditioner, and a Hair Root Nutrition Roll-On Serum with rosemary and caffeine to support scalp health.

Yes. We ship across Australia and internationally. Shipping times and pricing are calculated during checkout depending on your destination.

Orders are usually dispatched within 1–2 business days. Australian delivery typically takes 3–7 business days, while international orders generally arrive within 7–15 business days.

If your order arrives damaged or incorrect, contact our support team within 7 days of delivery and we'll organise a replacement or refund where applicable.

Use the Support menu in the navigation bar, fill out the contact form on our Contact page, or email admin@sevonx.com. We're happy to help with orders, shipping, returns or skincare questions.