Privacy Policy

Last updated: 8/25/2026

1. Information We Collect

When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, and order history. Payment information is collected and processed directly by Stripe; we do not store full card numbers on our servers.

2. How We Use Your Information

We use your information to process orders, provide order tracking and customer support, send transactional emails (order confirmations, shipping updates, account notifications), and improve our products and services.

3. Account Security

Passwords are stored using industry-standard hashing and are never stored or visible in plain text. Access to your account is protected by a login session; we recommend using a unique password for your SEVONX account.

4. Sharing of Information

We share information with third-party service providers only as necessary to operate the Site, including Stripe (payment processing), Resend (transactional email), and MongoDB Atlas (data storage). We do not sell your personal information to third parties.

5. Cookies

We use cookies to keep you logged in and to remember items in your cart. These cookies are necessary for the Site to function and do not track you across other websites.

6. Data Retention

We retain account and order information for as long as your account is active or as needed to comply with legal and tax obligations. You may request deletion of your account by contacting us.

7. Your Rights

You can view and update your name, email, and password at any time from your account dashboard. To request a copy of your data or full account deletion, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

9. Contact

Questions about this Privacy Policy or your data can be sent to admin@sevonx.com.